FAQ

When will my order be dispatched?

Orders are sent Monday-Friday, Orders placed before 12pm (Adelaide Time) will almost certainly be sent the same day as they are placed. All orders are sent from Metro Adelaide.

How long does shipping take?

Our average time for standard post is 3-5 business days for Metro to Metro deliveries.

Our average time for express post is 2 Business days for Metro to Metro deliveries.

For domestic orders, use this link to see Aus Posts current delivery estimates.

https://auspost.com.au/service-updates/domestic-delivery-times

How do we support Veterans?

We are Veteran Owned and employ Veterans. We donate $1 from each item sold to the 'Young Veterans' Charity.


Are you Australian made and owned?

Yes, all of our hand-crafted products are made in-house from locally sourced ingredients. We are an Australian owned company.

How much beard oil or balm should I use?

 The amount you’ll need will depend hugely on the size of your beard, your hair porosity, and many other factors. For Oil, start with 5-10 drops and add more if needed. A small amount of Oil goes a long way. For Balm, I recommend starting with a piece the size of a 5c piece.

What is the shelf life of your products?

For Beard Oil and Balm, we recommend using the products within 6 months. Both products would be safe to use for years, the only issue is fragrance beginning to fade or balm consistency changing.

How do I use Beard Butter or Balm?

check out this blog for butter or this blog for Balm.

What does a solid beard grooming routine look like?

This blog goes into detail and will help you build YOUR perfect routine!