FAQ

When Will My Order Be Dispatched?

We Ship Monday-Friday!🚀

Orders placed before 2pm (Adelaide Time) will almost certainly be sent the same day as they are placed.

All orders are sent from Metro Adelaide, South Australia!

How Long Does Shipping Take?

Our average time for Standard Post is 3-5 business days.

Our average time for Express Post is 2 Business days!🚀

For domestic orders, use THIS link to see Australia Posts current delivery estimates!

How Does Skol Support Veterans?

We are Veteran Owned & proudly employ multiple Veterans! We also donate $1 from each item sold to the 'Young Veterans' Charity. We've done this since day one & NEVER plan on stopping!🤝


Is Skol Australian Made & Owned?🦘

Yes! We operate out of Adelaide, South Australia! We manufacture in-house!

What Is The Shelf Life Of Your Products?

We recommend using ALL products within 6 months of receiving them.

How Do I Use Beard Butter Or Balm?

Check out this blog for Butter or this blog on Balm.

What Does A solid Beard Grooming Routine Look Like?

This blog goes into detail and will help you build YOUR perfect routine!

SHIPPING INFO🚚
  • 🚚Standard Shipping is FREE over $89.95.
  • 🚚Standard Shipping is $7.95 under $89.95.
  • 🚀Express Shipping is $11.95 for orders under $89.95.
  • 🚀Upgrade to Express Shipping for $3.95 for orders over $89.95!

DISPATCH INFO..

All parcels will be dispatched from Metro Adelaide, South Australia.

We do absolutely everything we can to send all orders placed before 2pm (Adelaide/ACST) on the same day!

SHIPPING TIMES..

  • Our average time for Standard Post is 3-4 business days.
  • Our average time for Express Post is 2 Business days.

Use this Link to see Australia Posts current delivery estimates.

REFUND POLICY

If you are not entirely satisfied with your purchase, we're here to help!

Directly message our team through the Live Chat feature (Bottom Right) & express your concerns OR contact us HERE.

WE OFFER A 100% MONEY-BACK-GUARANTEE.

We will refund any product you've received in the last 365 days - no questions asked.

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